Privacy Policy

Introduction

• Purpose: This Privacy Policy explains how TopRight Technologies Private Limited ("we," "us," "our") collects, uses, discloses, and protects your personal information when you use our food delivery platform Yowww and Website www.yowwwfooddelivery.in (the "Service").
• Consent: By accessing or using our Service, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies, please do not use our Service.

Information we collect

• Personal Information We collect personal information that you provide to us directly, including:
  • Account Information: Name, email address, phone number, and password.
  • Order Information: Delivery address, payment details, and order history.
  • Communication Information: Records of your communications with us, including customer support interactions.


• Technical Data
  • We automatically collect technical data when you use our Service, including:
  • Device Information: IP address, device type, operating system, and browser type
  • Usage Data: Information about your interactions with our Service, such as pages visited, time spent, and features used.


• Cookies and Tracking Technologies
  • We use cookies and similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us understand your preferences and improve our Service.

How we use your information

• Service Provision We use your information to:
  • Process and fulfil your orders
  • Manage your account and provide customer support.
  • Communicate with you about your orders, updates, and promotions.


• Improvement and Personalization
  • We analyse your information to: Improve our Service and user experience.
  • Personalise content and recommendations based on your preferences.


• Marketing
  • With your consent, we may use your contact information to send you promotional materials, special offers, and updates about our Service. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.


• Legal Obligations
  • We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and conditions.



Disclosure of Your Information

• Service Providers
  • We may share your information with third-party service providers who perform services on our behalf, such as payment processors, delivery partners, and IT support providers.
  • These parties are required to protect your information and use it only for the purposes for which it was disclosed.


• Business Transfers
  • In the event of a merger, acquisition, or other business transition, your information may be transferred to the acquiring entity as part of the transaction.


• Legal Requirements
  • We may disclose your information if required by law or in response to valid requests by public authorities, such as to comply with a subpoena or court order.


• Consent
  • We may disclose your information with your explicit consent or as otherwise described in this Privacy Policy.



Data Security

• Retention Period
  • We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Once the retention period expires, we will securely delete or anonymize your information.



Your Rights

• Access and Correction
  • You have the right to access and correct your personal information. You can request a copy of your information and update or correct any inaccuracies by contacting us.


• Deletion
  • You may request the deletion of your personal information under certain circumstances, such as if the information is no longer necessary for the purposes for which it was collected.


• Objection to Processing
  • You have the right to object to the processing of your information based on legitimate interests or direct marketing purposes.


• Data Portability
  • You may request a copy of your personal information in a structured, commonly used, and machine-readable format for transfer to another organisation.



Third Party Links

• External Links
  • Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing any personal information.



Children's Privacy

• Eligibility
  • Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of any such information, we will take steps to delete it promptly.



Changes to this Privacy Policy

• Policy Updates
  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or app. Your continued use of our Service after any changes indicates your acceptance of the revised policy.



Contact Us




Contact Information

If you have any questions or concerns about this privacy policy or our data practices,
Please call us at:

Email: reachus@yowww.in